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Opera Mail: Upgrading to Opera 9.5

Opera Mail just grew up. A lot. During the past two years, the Opera Mail team has been working feverishly to improve robustness, stability, performance, and user experience. The results of our labor will soon be available in the final release of Opera 9.5 (previously referred to by the code-name "Kestrel"). Check the full changelog (once available) for the list of changes since 9.27. Below are some additional notes that didn't quite fit in the changelog:

Known Issues

  • On the initial check after upgrading, all deleted feed items still available in feeds will be redownloaded. In other words, if a user performs an upgrade installation all old feed items will be downloaded again and marked unseen. Since feeds generally contain about twenty-five items, this won't be too bad, but it's probably still worth preparing for. A user with existing feed items could, for instance, label them or add them to a filter to keep track of them, then press the Update button in the Feeds view (Feeds > Read Feeds) to force updates for all subscribed feeds. Note that it's possible to get never-before-seen feed items in addition to redownloaded feed items, so users should take care when deleting apparently redownloaded feed items. Feed items that have been downloaded with a previous install, but have not been deleted should not be duplicated.
  • The Check/Send button no longer changes into a Stop button during server communication. Users that have customized the toolbar won't get the new button and the old button will permanently be stuck at Stop. Reset the toolbar to fix the problem.
  • The Delete button has gone through some changes, so users should make sure they reset their mail view toolbars. If not, it's possible that messages may be inadvertently deleted when trying to undelete messages from, for instance, the Trash view.

What to Expect when Upgrading

The process of upgrading from previous Opera releases is straight-forward. On the first start-up after installation, Opera will notify the user that the mail database needs to be updated. During this process, Opera Mail will not be accessible. The update generally goes quickly, upgrading several thousand messages per minute. When the upgrade process is finished, the user will need to restart Opera before Opera Mail is accessible. After restarting Opera may take a long time to start up, sometimes in excess of thirty minutes. This is a necessary part of the upgrade process, so don't interrupt it!

Note: Once this process begins, Opera Mail can no longer be downgraded! Users should create a backup of their Mail directory before upgrading.

Attention POP users: If users with POP accounts set to "Leave messages on server" empty their trash, Opera will delete the trashed messages on the server. Users can disable this behavior by setting "Permanent delete=0" for the relevant account in accounts.ini. Also, there's no longer a warning when disabling "Leave mesasges on server": all messages on the server will be deleted automatically.

More information about some of the behind-the-scenes changes in Opera Mail will be available in the coming weeks.

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Re: Opera Mail: Upgrading to Opera 9.5

I should have read before pressing the upgrade button...
It took some 40 minutes for Opera 9.5 to import 130000 messages.
And now I'm waiting for 19 minutes for a window to show up after restarting the mail client.

So: _Do_ make a backup!

Still hoping,
Sebastian

Re: Opera Mail: Upgrading to Opera 9.5

It finally worked out - it just took some 90 minutes - phew!

Now the restart time is good again and I'm very pleased with the first impressions of Opera 9.5.

So, what is the advice when upgrading an account with some 100.000 mails?

Re: Opera Mail: Upgrading to Opera 9.5

It's going to take some time; there's really no way around that. My suggestion is to make a backup, start the upgrade, have a meal, check the status, restart Opera, and read a book for a bit.

Re: Opera Mail: Upgrading to Opera 9.5

"Permanent delete=1" is a dumb default and should be changed

Re: Opera Mail: Upgrading to Opera 9.5

Fully agree!
If you add new useful but potentially destructive feature, you shouldn't set it on by default.
Give users a time to discover it and try. Then if most users will found it useful, set it on by default in next major release.

Re: Opera Mail: Upgrading to Opera 9.5

That is great feature, but it is bad to turn it on be default and keep silence about that.
Why not ASK user on the 1st run after update ?

Same about destructive "Also, there's no longer a warning when disabling "Leave mesasges on server": all messages on the server will be deleted automatically."

Same about [Del] key no more asking for prompt.

Playing "run and find all our rooks, we dropped on the grass" to users will hardly give them much joy.

Re: Opera Mail: Upgrading to Opera 9.5

Overall it is sad that I will not able to upgrade my home Opera M2 to new one, because of one stupid "improvement" in interface. Instead of improving e-mail status bar you just removed it completly and include unuseful and oversimplified one. :(
I have seven e-mail accounts and I miss old e-mail status bar which was not perfect but useful.

Re: Opera Mail: Upgrading to Opera 9.5

It would've been nice to have some indication that once the mail had been converted there was no way to go back so I could've made a backup before I converted. Now I'm stuck with 9.5 and desperately want to go back to 9.27.

Re: Opera Mail: Upgrading to Opera 9.5

I'm sorry to hear that. If you're using IMAP accounts or POP with messages on the server, you can always setup the accounts in 9.27 again. Is there something particular about Opera Mail that is problematic in 9.5?

Re: Opera Mail: Upgrading to Opera 9.5

I'm really missing the mail status bar as well....

Re: Opera Mail: Upgrading to Opera 9.5

"Attention POP users: If users with POP accounts set to "Leave messages on server" empty their trash, Opera will delete the trashed messages on the server."

And the purpose of this would be...?

Re: Opera Mail: Upgrading to Opera 9.5

If you want to, say, delete spam, but keep other messages.

Re: Opera Mail: Upgrading to Opera 9.5

I upgraded three computers from 9,27 to 9.5 and all went well. On my wife's computer, however, when I started 9.5 it didn't ask if I wanted to convert the mail files. Now I have no mail accounts and can't access her old mail. How do I convince 9.5 to see the mail and convert it?

I rather like having the function of deleting mail on the server automatically when I delete it locally on the systems where I have selected "leave messages on the server". I always hesitate to check my mail on computers other than my main one because I'll end up with 40 or 50 messages to wade through and then I will still have to wade through them again on the main computer. If I can delete the ones I don't care about, then when I go to my main computer, only the ones that I really want will still be on the server.

Re: Opera Mail: Upgrading to Opera 9.5

Did your wife's computer pick up all her previous settings, bookmarks, and what not? It almost sounds like you installed into a different directory, so her profile wasn't upgraded.

Re: Opera Mail: Upgrading to Opera 9.5

I upgraded from 9,27 to 9.5 and all went well. When I started 9.5 it didn't ask if I wanted to convert the mail files. Speed really improved. Everything was there relations, the wand, notes but no e-mail account or e-mail. Then I used the option import E-mail from Opera 7/8/9.
That worked fine the accounts info appeared and all the e-mails where imported.
My biggest problem is that all the e-mails are in one filter, I hate the idea of sorting 2100 e-mails in new filters.

How can I import the old filters ??

Re: Opera Mail: Upgrading to Opera 9.5

Do you use Vista, by chance? I'm wondering if there is a problem with our upgrade routine on Vista due to changes in the mail directory.

Re: Opera Mail: Upgrading to Opera 9.5

Tim wrote:

Do you use Vista, by chance? I'm wondering if there is a problem with our upgrade routine on Vista due to changes in the mail directory.

I found the issue. On Vista, the user's profile is separated into Local and Roaming--for example, c:\users\username\appdata\roaming and \local. With Opera 9.5, Opera stores mail in \local, while in pre-9.5, it was stored in \roaming. When I upgraded to 9.5, everything was brought in except my mail. I closed Opera, moved my old mail folder from \roaming into \local, restarted Opera, and the mail upgrade ran.

Re: Opera Mail: Upgrading to Opera 9.5

Glad you got it working!

Re: Opera Mail: Upgrading to Opera 9.5

The Check/Send button no longer changes into a Stop button during server communication. Users that have customized the toolbar won't get the new button and the old button will permanently be stuck at Stop. Reset the toolbar to fix the problem.

How does one reset the toolbar?

Re: Opera Mail: Upgrading to Opera 9.5

Right click on the Mail toolbar - select Customise. The "Appearance" window comes up - click on "Buttons". You will see a reset bar bottom right. Click it - Voila!

Re: Opera Mail: Upgrading to Opera 9.5

I have a related problem - when I upgraded from 9.27, over an old installation, I only have a "stop" button, not a "check/send" one. Reset to default has no effect. Am I confused in expecting a "check/send" button, since the button list only shows "stop" (twice)? I can check mail from the mail menu, but the button would be handy.

Re: Opera Mail: Upgrading to Opera 9.5

Make sure you're resetting the correct toolbar. There should be a Check/Send button at the top of the Mail panel. If it shows "Stop" after upgrading, then it's not using the default buttons.

Re: Opera Mail: Upgrading to Opera 9.5

I did that, still no check/send. However, I discovered that the symbol to the right of the stop button (not part of the button graphic)is a menu button that presents the entire check/send menu. I have adjusted to using that to check mail, but is there a "check/send" button in 9.5?

Comment: much of my confusion with the install over an old "classic" install was due to finding two locatons for the mail and profile folders - one in the instal directory, the other in the C:\ ... applications directory. Eventually I got things to work. The location for opera6.ini was one of the main confusion factors. For me it only worked in the profie folder in the install directory.

I think more detailed installation instructions for installing over an old "classic" install would be helpful for many users.

It would be very helpful for users like myself, if there were a way of converting a 9.5 install so the folder structure of the "classic", single user option, install remains unchaged.

Re: Opera Mail: Upgrading to Opera 9.5

Anonymous wrote:

I did that, still no check/send. However, I discovered that the symbol to the right of the stop button (not part of the button graphic)is a menu button that presents the entire check/send menu. I have adjusted to using that to check mail, but is there a "check/send" button in 9.5?

Try removing the Check/Send button, then adding the one in the Appearance dialog.

Quote:

I think more detailed installation instructions for installing over an old "classic" install would be helpful for many users.

Normally, the installer will auto-detect the type of installation you have and where you installed Opera and use those settings. If you've uninstalled Opera, some of these settings can be wiped from the registry.

Re: Opera Mail: Upgrading to Opera 9.5

Re: Check/send button, I have found no such thing in the button lists. However, I have found two Stop buttons, with different spacing between the main symbol and a tiny menu symbol. The tiny menu symbol gives a full check menu when clicked. The area where the click works is entirely within the tiny simbol.

Re: Installation - in the past, especially with version 9.2xx with the classic install,with a single user option, the automatic install worked just as you say. Installing 9.5 over that installation produced the mail problems that I and many others have described.

I have another computer to upgrade, with the same setup, and I think I now know enough about file locations, etc. so I can do the install with no major problems.

Re: Opera Mail: Upgrading to Opera 9.5

Go to Tools > Appearance > Buttons > Mail. The first button is Check/Send (after the Start Search field and the Accounts drop-down). If you're using a custom toolbar file, you may not see the default buttons.

Re: Opera Mail: Upgrading to Opera 9.5

I miss that mail status bar, too. It was always turned on in Opera 9.27 on my computer, as I have multiple email accounts and hundreds of feeds. You could just see, when Opera was working and more specifically which account was hanging.

Upgrading went rather well. A few filters seem to be broken and must be retrained. All the feed downloading is no real problem, but getting rather old messages from 2005-2007 on low-traffic sites is a bit odd. Just have to deleted most of that messages over time, I guess. :)

One error though: I've got one IMAP account, that shows up in the mail panel for each of the eight folders it has. Setting IMAP root etc. doesn't help. Odd.
Just look at this picture: http://www.mivesto.de/images/opera95mail.png
The first 8 rows are the same account. The next row is also weired. The blank one doesn't do anything, but has an INBOX folder. No tooltips, nothing. Don't know, which account that should be or where it's coming from.

Nevermind. I check out weekly builds all the time, but the upgrade from 9.27 to 9.50 was the first time, I actually tried the new IMAP backend and M2 changes. So far, I like the increased speed of Opera 9.50 in comparison to 9.27 (which was rather unusable the last months because of the amount of mails and newsfeed messages). Thanks for the release.

Re: Opera Mail: Upgrading to Opera 9.5

Having multiple access points for one account is due to a bug with parenting of mailboxes. You could try unsubscribing from all mailboxes other than INBOX and resubscribing to see if it goes away.

Re: Opera Mail: Upgrading to Opera 9.5

Follow up on my wife's computer upgrade to 9.5, the bookmarks and all the rest are all fine, it just doesn't see the email. Under "help:about" the directory to mail points to the correct place. I tried to do an import but the email directory doesn't show up in the places to inport from. Do I need to create a mail account under 9.5 first?

Re: Opera Mail: Upgrading to Opera 9.5

No, shouldn't need to. What operating system is on her computer? Is it different from the other computers you upgraded?

Re: Opera Mail: Upgrading to Opera 9.5

The update of the maildatabase isn't working...Opera asked me to update,ich press OK und ann instantly there is message that the update was successful and i should restart...but after restart opera the question of the mailupdate comes again...
I don't use the mailclient..I just use the feeds and now i miss them...
Btw,i installed 9.5 to the same directory as 9.27,so opera should find my profiles...

Re: Opera Mail: Upgrading to Opera 9.5

Same behavior here. Installed 9.5 over 9.27. Keeps asking about mail databse update on every launch.

Re: Opera Mail: Upgrading to Opera 9.5

What operating system are you using? Did you also only have feeds in 9.27?

Re: Opera Mail: Upgrading to Opera 9.5

What operating system are you using? It sounds a bit like Opera cannot write to the mail directory. What is the mail directory location listed under Help > About Opera?

Re: Opera Mail: Upgrading to Opera 9.5

I'm running Vista Ultimate x64
my mail directory:
E-Mail-Verzeichnis C:\Users\Raizm\AppData\Roaming\Opera\Opera\mail
Should I just delete it,so Opera will created a new one?
I have no mailaccounts there...I just got some feeds...Are the feeds also saved there?

Re: Opera Mail: Upgrading to Opera 9.5

Yes, feeds are also saved there. Do you have a mail directory under C:\Users\Raizm\AppData\Local\Opera\Opera\? We changed the storage location and maybe the upgrade process didn't catch the old location.

Re: Opera Mail: Upgrading to Opera 9.5

Under C:\Users\Raizm\AppData\Local\Opera\Opera\ I got 2 folders :
profile - cache,icons etc. are stored there
mail - the folder is empty

When the folder is empty and my feeds should be stored there..Then my feeds got deleted?

Re: Opera Mail: Upgrading to Opera 9.5

Not necessarily. Can you check in C:\Program Files\Opera\ to see if there is a profile or mail directory there?

Re: Opera Mail: Upgrading to Opera 9.5

Nope...There are only the folders for classes,defaults,locale,program,skin and styles...

Re: Opera Mail: Upgrading to Opera 9.5

Very strange. Are there downloaded feed items you want to preserve or just your list of feeds?

Re: Opera Mail: Upgrading to Opera 9.5

No..I just got about 7 feeds and it would be easy to create them once more,but mail and feeds are completely deactivated...In the status bar above with file,extras,help (how is it called in english? ) there is no button for feeds,then oextras/"mail and chat account" is just gray and i can't click on it...And the orange wheel for feeds in the adress list is also missing...So even if I just want to re-create my old feeds I can't...

Re: Opera Mail: Upgrading to Opera 9.5

OK. In the existing mail directory, see if there are any incomingN.txt files. If so, they may hold your feed list.

Rename your mail directory with Opera closed and see if it will allow you to use Opera Mail.

Re: Opera Mail: Upgrading to Opera 9.5

The existing mail folder under C:\Users\Raizm\AppData\Local\Opera\Opera is completely empty ..Now I just deinstalled every Opera Browser and reinstalled 9.5 ..The same problem again..Then I just deleted this mail folder and Opera just create a new empty folder called mail and the problem is still there now...

Re: Opera Mail: Upgrading to Opera 9.5

OK, that probably means Opera does not have read/write permissions to the directory.

Re: Opera Mail: Upgrading to Opera 9.5

Why should the access for opera should be denieded there?
Unter 9.27 I had no problems ...
Can you tell me how to save my preferences,bookmarks and notices? So i could deinstall Opera completely and try once more...

Re: Opera Mail: Upgrading to Opera 9.5

http://www.opera.com/support/search/view/313/ should have the information you need.

Re: Opera Mail: Upgrading to Opera 9.5

My symptoms are a little different, 9.5 is never asking about the mail conversion. My wife's computer is running Win2000. Two of my other computers were also running Win2000 and the third is Kubuntu 7.04. They all converted fine.

Re: Opera Mail: Upgrading to Opera 9.5

Did you use a single-user or multi-user install for her? Check in Help > About Opera to see if her profile is in the Program Files directory or a user profile directory. Also, see if you can find the mail directory that should have been upgraded. It should either be in the Opera Program Files directory or the user profile directory.

Re: Opera Mail: Upgrading to Opera 9.5

The directories looked right in Help>About. I uninstalled 9.5 and then tried to reinstall 9.27. It wouldn't even run after installation. I uninstalled that and then reinstalled 9.5. I copied her mail directory out to a separate location and then did a mail import from that location and it worked. Everything seems to be fine now.

Re: Opera Mail: Upgrading to Opera 9.5

I'm sorry that it was so much trouble to get it working, but I'm glad you did in the end.

Re: Opera Mail: Upgrading to Opera 9.5

I got the window saying it was going to update my mail db. It started at about 9 days time :). That progress bar went away when a window that was loading took focus. Now I cannot tell whether the conversion is done or not. Not much CPU usage. Is there a way to recover the progress bar? Will the "you need to reboot" window still appear?

Re: Opera Mail: Upgrading to Opera 9.5

Yes, you should still get the dialog that says you need to restart to use Opera Mail. You could try minimizing the Opera window to see if the dialog is still visible.

Re: Opera Mail: Upgrading to Opera 9.5

Is it possible to add a setting where emails with body size below 100k would be downloaded, and anything bigger would not be. This would be with Download message body... unchecked.
This is a great setting with Simple Mail extension for FF, would be great if Opera had it. Also, an option for Socks proxy would be great, as FF has it.

Re: Opera Mail: Upgrading to Opera 9.5

The Desktop Wishlist forum is the best place to post feature requests.

Re: Opera Mail: Upgrading to Opera 9.5

I used to have email and RSS feeds in Opera. But since ungrading to 9.5, each time it opens it presents the mail conversion dialog box, and clicking on the Yes button closes the box but does nothing else--no mail or newsgroup features available. Suggestions?

Re: Opera Mail: Upgrading to Opera 9.5

Do you get a dialog confirming that the upgrade is complete? After the confirmation dialog you're getting, you should get a progress dialog, then a dialog saying that you need to restart.

Re: Opera Mail: Upgrading to Opera 9.5

Nope, no confirmation of anything or request to restart.

Re: Opera Mail: Upgrading to Opera 9.5

What operating system are you using? What is the path to the mail directory? And, is the directory writable?

Re: Opera Mail: Upgrading to Opera 9.5

Windows 2000, latest service pack etc.
G:\Program Files\Opera\mail
Yes, it's writable.

Re: Opera Mail: Upgrading to Opera 9.5

Did you use the MSI installer or the Classic installer? And did you do a multi-user install or a single-user install?

Re: Opera Mail: Upgrading to Opera 9.5

I'm don't know anything about MSI v Classic installations. I just clicked on the download button from the official Opera download site, saved the file and clicked on it to install. I think it was the International version.

It was a single-user install.

Re: Opera Mail: Upgrading to Opera 9.5

Sounds like you used the MSI installer. Does Help > About Opera list the same path for Opera's mail directory?

Re: Opera Mail: Upgrading to Opera 9.5

Oops. Sorry for posting as a new comment. Yes, it's the path shown in the About Opera list for the mail directory.

Re: Opera Mail: Upgrading to Opera 9.5

Did you upgrade directly from 9.2x or did you use 9.5 snapshots/betas?

Re: Opera Mail: Upgrading to Opera 9.5

Not sure on that, but I think it was an upgrade from 9.27.

Re: Opera Mail: Upgrading to Opera 9.5

OK. It should have worked. Try renaming the mail directory, starting Opera, then moving it back and restarting again. If the same problem occurs, you could try renaming the directory again and using the Opera 7/8/9 importer.

Re: Opera Mail: Upgrading to Opera 9.5

Thanks Tim. I had to resort to the importer, and that brought the mail back. The feeds I had saved are gone, but the feature is again operational.

Re: Opera Mail: Upgrading to Opera 9.5

Did you have saved feed messages or just your feed list? The feed list should be in one of the incomingN.txt files, if you want to try to rebuild it.

Re: Opera Mail: Upgrading to Opera 9.5

When I upgraded, all my feeds and chat info went away and I have to rebuild from scratch.

Thankfully I don't use Opera for mail or that would likely be gone too.

Re: Opera Mail: Upgrading to Opera 9.5

What operating system do you use? You should be able to get a list of your previously installed feeds by looking in your old mail directory for the appropriate incomingN.txt file.

Re: Opera Mail: Upgrading to Opera 9.5

I started my upgrade about 4 hours ago and it's still converting the mail. I had about 155,000 emails.

Opera is keeping one of the cores at (or near) 100% Utilization.

Some of my "old" mail indices were corrupted (subject and body couldn't be retrieved).

It was a straight upgrade from 9.27 to 9.5 on OpenSuSe 10.2

I'm not seeing much disk activity (every couple of seconds)

Any idea how long I should wait before I either do an import from my backup or reload from the server (on a Pentium D805 - 2.66G)?

Re: Opera Mail: Upgrading to Opera 9.5

Are you getting 100% CPU after the upgrade finished and you restarted or during the upgrade process? There should be a progress bar during the upgrade process.

Re: Opera Mail: Upgrading to Opera 9.5

It was after the I restarted the Opera and it asked to convert the mail. After I answered OK, Opera went into 100%.

After about 8 hours, I killed Opera and restarted it - everything went OK at that point. I have had earlier versions of Opera do something similar when the it goes off to check email (IMAP) when the starting up. The main reason I asked was I was unsure if it was the previous behaviour/bug, or if Opera was actually converting the mail indices.

All's well now - even the filters are now working properly again.

Re: Opera Mail: Upgrading to Opera 9.5

The conversion process shouldn't use 100% CPU, so it sounds like something else was going on.

Opera 9.5

Just wanted to say, I've been using Opera since 4 and I'm excited to get a look at 9.5 and see what's new.

By the way, maybe putting this comment box on the top of the page might be better than at the bottom.

Oh, and the reCAPTCHA is tough! Reminds me of that Steve Martin joke: boy your drunk tests are hard.

Thanks!

John

Re: Opera 9.5

I hope you like it! Sorry reCAPTCHA was a pain.

Re: Opera Mail: Upgrading to Opera 9.5

I have a slightly different problem, but since it is related to this mail database update, I am posting it here. When I upgraded from 9.27 to 9.50, Opera asked me to update its mail database, even though I didn't use it as a mail client. I clicked OK, I restarted Opera, but the same message keeps popping up. The problem is that I cannot set up any new feeds, and I suppose I'm not wrong if I assume that the problem is related to the mail database update. My operating system is Windows XP Home SP2.

In a side note, when I upgraded Opera on my notebook, which runs at Windows Vista Home Premium SP1, Opera quite correctly didn't ask me to update the mail database, since I didn't have any mail accounts set up. So is the problem related to Windows XP, or to something else? I don't really want to use Opera as a mail client, but feeds are another issue.

Re: Opera Mail: Upgrading to Opera 9.5

Feeds are stored in the mail database, so if you had existing feeds when upgrading, that would trigger the upgrade dialog. What does Help > About Opera list as your Mail directory? Try renaming that directory to see if the problem goes away.

Re: Opera Mail: Upgrading to Opera 9.5

I have upgraded from 9.27 to 9.5 (Vista Business SP1).
The first time Opera started it asked me to reformat the mail database, it took 10-20 seconds to do so and then I restarted Opera.
Then it would keep asking to reformat the database every time I restarted and take no time doing it.
I looked in the user directory, both local and roam, and could not find an opera folder there.
A global search for *.mbs files retrieved only few very small files.

I changed the mail directory in the opera.ini from 'program files\opera\mail' folder to 'C:\Opera 9\profile\mail' and now it does not ask anymore reformatting the database but I have lost all configuration and old messages.

What I fear is that the first reformatting deleted the old database and then failed to write the new one.
Please tell me that this is not true and that my mail is hidden somewhere (where?).

Re: Opera Mail: Upgrading to Opera 9.5

It sounds like your mail isn't in your user directory, but in the Opera program files directory. Check C:\Program Files\Opera\Mail.

Re: Opera Mail: Upgrading to Opera 9.5

I also encountered a problem when upgrading to 9.5. Opera crashed after answering "yes" to the mail conversion question.
Since then, Opera asked the same question again at startup. At some point I was not able to start Opera without crashing at startup.
I solved this by deleting all files and directories in directory: ./Users/Home/Library/Application Support/Opera/Mail and restarted Opera which worked fine.
Since then, I did not have any problems and am enjoying Opera 9.50.
I am running Mac OS X 10.5.3 and not using the mail client of Opera.

Re: Opera Mail: Upgrading to Opera 9.5

Do you still have a copy of your Mail directory? If possible, I'd like a copy of it to see if I can reproduce. At the very least, the crash logs would be helpful.

Re: Opera Mail: Upgrading to Opera 9.5

I submitted a bug report on this issue: bug-339645.
I did and do not use the Opera mail client, so for me there was no reason to back up my mail directory. I included the crash-log in the bug-report.

Re: Opera Mail: Upgrading to Opera 9.5

Got it. Thank you for the crash log!

Re: Opera Mail: Upgrading to Opera 9.5

It would be really useful if the upgrade process showed at least a link to a FAQ like the 'Known Issues' bit at the top of this page.
It took a lot of searching to find that the Send/Receive Stop button problem has a fix.
The forums didn't show any topics that seemed relevant to upgrade problems, or 9.5.

I agree with others that the lack of information on individual email account statuses is a big loss.

Another complaint is the new skins. Drab and unreadable. Selecting a different colour only changes the backgrounds. What happened to coloured icons? Has no-one heard of contrast?
Fortunately, I found the old skin and downloaded that. Not exciting, but at least it is readable.

It won't stop me using Opera, but it is the first time I have had problems with the upgrades.

Re: Opera Mail: Upgrading to Opera 9.5

Thank you for the input. We'll take it into consideration for the next release.

Re: Opera Mail: Upgrading to Opera 9.5

I've tried the upgrade from 9.27 but Opera didn't ask to process the mail database.
I've imported them with the import feature but after import it has not said I had to close and reload Opera. Btw, feeds where not imported and also the filters I had created (which were very important) disn't appear.

Fortunately, I did a backup of the profile and mail folders, and of the Opera folder, so I've put those in their place and now I can enjoy my Older Opera 9.27 with all my mails in place, filters, feeds, etc.

My mail root directory is:

D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail\

What I can do to upgrade without losing mails, filters and feeds?

Re: Opera Mail: Upgrading to Opera 9.5

Filters and feeds are not imported, so we'll have to get this upgrade problem solved before you can get everything working in 9.5. Would you please check your Opera 9.27 opera6.ini to see what Mail Root Directory is set to? And what does the Opera 9.5 opera6.ini say?

Re: Opera Mail: Upgrading to Opera 9.5

There's no Mail Root Directory entry in opera6.ini.
Also searching just the word "mail" in the same file, there are no entries with a specified path.
After installing Opera 9.50 (upgrade 9.27 mode), the opera6.ini still does not include a mail directory entry.

But, I can see the correct path from Opera 9.27 itself, loading the "opera:config" page. As said in previous post, it is:

D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail\

If it's useful, I've also searched for the string "Opera\Opera\mail\" in all the .ini files in folders "D:\Programmi\Opera" (where the program files are) and "D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\profile", with directory recursing.

There are no matches.

Ok I'll wait next vesrion of Opera for upgrade, hoping this issue will be solved.
Meanwhile if I can be of any help to spot the problem, just let me know.

Re: Opera Mail: Upgrading to Opera 9.5

Thank you for the information! Can you recall in which version of Opera you started using Opera Mail?

Re: Opera Mail: Upgrading to Opera 9.5

I'm sorry I can't recall it. Many years have passed since I switched from the Pegasus Mail, even if I was very pleased with it; but I found M2 "filters" approach just great, and I stuck with it forever.

As a very long time user, I could give a lot of suggestions to improve it, but I fear this is not the right place (one on top of my head: user defined and unlimited LABELS, not just those predefined seven).

Re: Opera Mail: Upgrading to Opera 9.5

OK. Do you recall which installer you used and if you did a single or multi-user installation? In 9.27, look in Help > About Opera to see where your mail directory is located. What does it say? If you copy it over to the 9.5 location (D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail\), the conversion process should begin. Did you lose any other data after upgrading, such as bookmarks?

Re: Opera Mail: Upgrading to Opera 9.5

Yes, I used a custom installer by the Opera team several times, then I remember they switched to the Microsoft installer (I think there was a transition time when the installer asked if I wanted to use the Opera installer or the Microsoft one).

Via Help->About the mail directory shown is the usual, i.e.:

D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail\

I can't understand your suggestion: should I go into "opera:config" of 9.50, and write the mail directory in the correct field, and save?

If this is right, I'll go into the upgrade to 9.50 again and will say here if there are some other things lost (at a first glance, I didn't notice anything lost out of the mail/feeds stuff, but I had 9.50 loaded for a very little amount of time as the mail issue was a no-go for me, so this statement may be inaccurate).

Re: Opera Mail: Upgrading to Opera 9.5

In 9.27, D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail\ is the location of your mail directory according to Help > About? What does 9.5 think it is? I'm guessing that 9.5 thinks it's located somewhere else (in your roaming profile; I don't know the path for the Italian version of Windows). If that hypothesis is correct, copy your mail directory from D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail\ to the location specified by 9.5 (don't update opera:config). That should trigger the upgrade.

Re: Opera Mail: Upgrading to Opera 9.5

Hurray, I'm writing from Opera 9.50, and everything seems in place now.

Thank you very much for your help.

Good things I can see at a glance: oh what a wonderful skin, great work!

Bad things in new mail interface:

1) as others have said, the status bar is no more as useful as before.

2) if I click a message, hold shift, and click another message, the content shown is that of the first message selected rather than the last one (not useful!).

Again, thanks for your help, it has been very close, more than a paid support!

Re: Opera Mail: Upgrading to Opera 9.5

You're welcome! I'm glad you got it working. The second issue you mentioned is something we intend to fix, but I'm not sure which release it'll be in.

What did Opera 9.5 have set as the Mail Directory?

Re: Opera Mail: Upgrading to Opera 9.5

In Opera 9.50 it's:

D:\Documents and Settings\io\Impostazioni locali\Dati applicazioni\Opera\Opera\mail

...while in Opera 9.27 it was:

D:\Documents and Settings\io\Dati applicazioni\Opera\Opera\mail

Re: Opera Mail: Upgrading to Opera 9.5

Got it. Thank you!

Re: Opera Mail: Upgrading to Opera 9.5

NOTE: not a big problem, but I notify that the imported email accounts have the default signature, not the right one. So my old signatures are lost.

Re: Opera Mail: Upgrading to Opera 9.5

Yes, signatures aren't imported. Sorry about that.

Re: Opera Mail: Upgrading to Opera 9.5

Antonio wrote:

NOTE: not a big problem, but I notify that the imported email accounts have the default signature, not the right one. So my old signatures are lost.

They are not lost. There's just no easy way to select them.

Opera 9.5 seems to always preselect the account one sent the last mail from when pressing [Compose] - and then theres no way to change the signature. Using [Reply] comes up with correct signature.

This is the last remainig issue after I managed to import all my mails. I'm really happy with the performance 9.5 handles (and searches) all the 150.000 eMails I collected during the last 5 years in 5 different accounts. A big leap forward - if only the first step wouldn't have been that cumbersome.....

Re: Opera Mail: Upgrading to Opera 9.5

What you're describing sounds like a bug when signatures end with extraneous white space. Try editing your signatures via account settings to make sure all the signatures don't end with white space and the problem should go away.

Re: Opera Mail: Upgrading to Opera 9.5

That's it - great!
I had to remove trailing blanks and newlines from all(!) of my signatures _AND_ restart opera.

Now everything but the mail status bar is back - and I miss it because of the five active accounts I'm using. But the performance win is significant, so I'm happy I did the upgrade.
Thanks, Sebastian

Signatures

I really like 9.5 and love the way it manages emails. I want to use it at work, but the problem is that I have multiple accounts representing different sites - editor@thisesite.com, editor@thatesite.com, etc. and I must send emails with an HTML footer and a picture. I have been playing around and I can't find out how to do it so far. Please tell me its possible! Please tell me how to do it! khaosanjohn@gmail.com

Re: Signatures

There's no way to send mails with HTML footers from Opera at this time.

Re: Opera Mail: Upgrading to Opera 9.5

In the previous message, I forgot to specify that my OS is Windows XP Pro SP2.

Re: Opera Mail: Upgrading to Opera 9.5 - POP3 hangs up

My upgrade seemed to go successfully - I can read old eamil. Problem is no new mail is being retrieved. Mail sends OK. I can retrieve email via Outlook Express but not Opera - if there's any email to retrieve it seems to get stuck in "Synchronizing" mode (though it doesn't hang up if there is no mail).

I'm running on XP.

Any idea what's wrong?

thanks-
James

Re: Opera Mail: Upgrading to Opera 9.5 - POP3 hangs up

Sounds like something wrong with the interaction between Opera and the server. I'll contact you via e-mail for additional information.

Re: Opera Mail: Upgrading to Opera 9.5

After upgrading Opera, I can't see my email messages. It doesn't respond at all, when I click on Unread, or All messages, Received, Outbox, Sent, etc....I can still see that my email is being downloaded on Opera, and there are 344 messages.
What do I do? SOMEONE HELP ME PLEASE!!!

Re: Opera Mail: Upgrading to Opera 9.5

What happens when you click on Unread in the Mail Panel? You say, "It doesn't respond." Do you mean that Opera freezes or that nothing happens? Is Opera using 100% CPU? If you go to the Mail menu and choose "Read Mail", what happens?

Re: Opera Mail: Upgrading to Opera 9.5

After I upgraded opera 9.27 to 9.50 I can't see my mail. I mean - i see the list, time of receving, etc. but no text,no attachments. Please...

Re: Opera Mail: Upgrading to Opera 9.5

So, just to clarify, you can see all the correct information in the message list, but nothing is displayed when you select a message? What happens if you right-click a message and choose "View All Headers and Message"? Does this apply to all old messages or only new messages?

Re: Opera Mail: Upgrading to Opera 9.5

Tim wrote:

So, just to clarify, you can see all the correct information in the message list, but nothing is displayed when you select a message?

correct

Tim wrote:

What happens if you right-click a message and choose "View All Headers and Message"?

Then I see only header no message, and no attachments.

Tim wrote:

Does this apply to all old messages or only new messages?

And, funny - it is the sae in new messages - when I clik "View All Headers and Message" there is only the header:)

Re: Opera Mail: Upgrading to Opera 9.5

Are you using POP or IMAP? And you did an upgrade to 9.5 and not an import?

Re: Opera Mail: Upgrading to Opera 9.5

I'm using pop, and one account IMAP. IMAP was ok. I did upgrade, then I tried several times import. And nothing.

Re: Opera Mail: Upgrading to Opera 9.5

Import didn't work either? It sounds like something is/was very wrong with your 9.27 install. Do you have a storeupdate.log in your mail directory? If so, what does it say?

Re: Opera Mail: Upgrading to Opera 9.5

Tim wrote:

Import didn't work either? It sounds like something is/was very wrong with your 9.27 install. Do you have a storeupdate.log in your mail directory? If so, what does it say?

No, I don't.

Re: Opera Mail: Upgrading to Opera 9.5

OK. I don't know the cause of the problem, then.

Re: Opera Mail: Upgrading to Opera 9.5

IMAP was not ok, it was the same as POP, sorry.

Re: Opera Mail: Upgrading to Opera 9.5 - FLASH ELEMENTS?

Hi all - just a note about my experience of upgrading from 9.27 to 9.50 on the latest Kubuntu distribution - when asked whether I wanted the mail and feed database to be updated, answering yes caused Opera to freeze for a few hours with no sign of anything happening except the CPU hammering. After a wait and increasing sense of impending doom (yes, I use Opera Mail...) I killed Opera and tried again (having belatedly backed up my mail directory, hoping that no damage had been done, after reading this forum page [on Firefox...]) Restarting Opera hit the same problem again and again, until I followed a hunch and answered NO, changed my homepage to one that had no Flash elements and then restarted Opera and answered YES... Voila - database updated, progress bar and all - restarted Opera as requested and everything is now working hunkydory. Strange, but in the world of Linux, I'm getting used to the game! Still kicking myself for ripping ahead into upgrading without checking for issues first - slow learner on that front. But, so far so good in 9.50 after a morning of fun and frozen screens :-)

Re: Opera Mail: Upgrading to Opera 9.5

Upgraded to 9.50... No backup.
Was using Opera to store all my emails.
Had over 50000 messages.
Now have only 140.
Very frustrating.
I trust there is a way to recover those lost messages.
Suggestions?

Thanks.

Re: Opera Mail: Upgrading to Opera 9.5

A bit more: Vista platform.
Saw above about problems with Local v Roaming in AppData and copied folder into Local.
(However the 'about' page says path of "Mail directory IS
C:\Users\Frederick\AppData\Roaming\Opera\Opera\mail"

So, for some reason now, the \store folder within the \Opera\Opera\mail folder (that has all the old messages)
is not being seen at all.

Also did an uninstall and reinstall. Nothing different.

(and sometimes the 143 messages that Opera says I still have... they don't even show up --
the 'read all' mail page is blank, even though the toolbar at the top says I have 143 unread messages)

Thanks again for any help.

Re: Opera Mail: Upgrading to Opera 9.5

The Local vs. Roaming problem only happens if the Mail Root Directory is not set in opera6.ini. Check the [Mail] section of the opera6.ini in the Opera Directory (on the About Opera page). Did you have any problems installing 9.5 or converting the database after running Opera the first time? Are the 143 messages new messages or messages available before upgrading?

Re: Opera Mail: Upgrading to Opera 9.5

Right now, my message count is at 15924. It seems the messages are VERY slowly being processed. It's taked over 12 hours thus far, so I'm figuring I simply need to be patient and wait for the process to complete.
There are times when mails show up, then disappear (have been watching those with large size). And sometimes when I click on a mail, there is nothing there. I figure that is because the mail is still being processed, and again, patience is called for... to wait and see...
(And I do not know what triggers the mail processing, it seems to start and stop at random times.)

Just now I got a Mailer error
The requested action could not be completed. The server responded: Unable to store flags.
(Do I need to disable all mail accounts until I've got the mailbox processed?
If so, could I be given directions on how best to do that?)

In answer to you questions...

On the Opera 9.5 'about' page I found:
Preferences C:\Users\Frederick\AppData\Roaming\Opera\Opera\profile\opera6.ini

So I navigated to that file and opened it to find:

[Mail]
Mail Root Directory=C:\Users\Frederick\AppData\Roaming\Opera\Opera\mail

(At this point I've got a copy of my mail in both Local and Romaing.
I understand now, that I don't need the copy in Local... except that it might serve as a backup.)

When I installed 9.5, I had no problems with the mail conversion.
The 'Your mail is going to be converted' screen popped up and I said yes and waited.
(It would have been nice to have a warning there about not being able to go back...
and HIGHLY recommending a backup before continuing.)
There was a glitch later, as I recall, but I can't say what happened.
Opera stopped responding and after more than a half hour, I closed the program.

The 143 messages are all from September 2004. I've been saving emails since 2001 in Opera.
Sometimes when I run Opera and 'read mail' when I go to read the messages, each one is blank --
no header, no content.

Hmm... just checked and now I have 1215 messages. The new ones from Aug 2007.
(A number of messages I have 4 copies of... but I had those before... that's another thread about removing duplicate messages.)

Re: Opera Mail: Upgrading to Opera 9.5

My best guess is that when Opera froze during the conversion process your mail database was corrupted. I recommend moving your mail directory out of the way, then importing the accounts using the Opera 7/8/9 importer.

Re: Opera Mail: Upgrading to Opera 9.5

My mail count is up to near 30000.

As for importing:
I've looked at importing mail, but I do not understand how to go about it.
I don't understand where to find the files to import,
nor do have I paid attention to what accounts I have.
I've simply tried to gather all my emails from various webmail addresses into one place.
(I did try to import by selecting 'Browse' then clicking on the opera6.ini file from the \mail folder I copied.
I selected all the accounts and 'import' into new account...
only about 200 messages were imported.)

I wonder if my /mail folder has been corrupted.
Indeed, it's large, and I'm hoping that given time, all the data will slowly be salvaged.

If I could be directed to a page on 'importing for dummies', I'd be appreciative.

Re: Opera Mail: Upgrading to Opera 9.5

Just discovered that I had *multiple* accounts, under Tools > Mail and Chat accounts.
After deleting the extras, my mail count is now down to 9386... mails from 2004 and mails from 2007 to present.

Re: Opera Mail: Upgrading to Opera 9.5

To import:

  1. Close Opera, then move your mail directory to a backup location
  2. Restart Opera
  3. Select File > Import and Export > Import Mail
  4. Select Import from Opera 7/8/9
  5. Click Browse and select the accounts.ini in the mail directory you moved in the first step
  6. Select all accounts and choose Import

That should import all your messages and accounts that failed to upgrade properly.

Re: Opera Mail: Upgrading to Opera 9.5

It's a mess.
NB: I did not make a copy before the upgrade, so the files I found may be corrupt (the ones in the /mail folder).
I have tried the above six steps -- they resulted in importing only 123 messages.
I have tried importing mbox files from the various subfolders in the /mail folder -- lots of junk and copies.
I've peeked at a couple of the .mbs files within the /mail folder and found some that were blank and others that have an error message.
I guess I'll rescue what I can.

Thanks for the help.

Re: Opera Mail: Upgrading to Opera 9.5

Sounds like maybe you tried to import the wrong mail directory. You've mentioned moving stuff between Roaming and Local. Make sure you imported from the correct one (you can check the file size of the directory to see which one contains more information).

Convert opera 9.5 mail to opera 9.2x

Hi there! I have updated my Opera 9.27 to Opera 9.50 and converted all my mail to Opera 9.5 format. But now I discovered, that I don't like 9.50 version and want to return to 9.27. Does anybody know, how I can convert my mail back, because Opera 9.27 do not support current format of mail? :(

Re: Convert opera 9.5 mail to opera 9.2x

I suggest not to come back to the old version, if there are no big problems in using the new one. Mainly, because you'll have the best security fixes, and this is very important.

Why you don't like the 9.50 version? Anyway, you can easily "transform" the 9.50 into a 9.27 "clone", keeping all the benefits of the new version.

There's no need to step back.

Re: Convert opera 9.5 mail to opera 9.2x

I want to come back to the old version because Opera 9.50 includes one bug makes my work diffucult. Еspecially, it have problem with web-forms... I suppose, it reloads them from cache not from server. I already sent notification to Opera team... Maybe I will take your advice keep using 9.5 :)

Re: Convert opera 9.5 mail to opera 9.2x

Did you try changing the caching options in Tools -> Preferences -> Advanced -> History? (e.g.: off, off, always, always)

Re: Convert opera 9.5 mail to opera 9.2x

This problem may be fixed in the just-released 9.51.

Re: Convert opera 9.5 mail to opera 9.2x

Hi there! I have installed 9.51 version and switched off cache before. Now everything is allright. I have to say that now I like Opera 9.51 ;) Thank you.

Re: Convert opera 9.5 mail to opera 9.2x

Good to know. Keep staying with the best of the best ;)
(i.e. last stable version of Opera)

Re: Convert opera 9.5 mail to opera 9.2x

Unfortunately, the bug still happens.... I suppose something wrong in site code, not in Opera. Anyway this is not critical for me :)

Opera Mail: Upgrading to Opera 9.5

I had successfully upgraded to Opera 9.5 from Opera 9.27 on Vista. I liked the new version. However, couple of days ago, Opera crashed. After that, Opera does not start at all. The memory usage goes as high as 600 MB though the CPU usage is kept around 60%. I have no idea where to begin to recover my Opera.

Re: Opera Mail: Upgrading to Opera 9.5

Try upgrading to 9.51 to see if that helps. If not, use http://www.opera.com/support/search/view/432/ to make a freeze log and file a bug report.

Re: Opera Mail: Upgrading to Opera 9.5

I updated our 2 XP computers to Opera 9.51

I very much regret that because of the loss of the Check/Send activity indicator. We have 256K DSL and large files take some time to download or send from/to our ISP's mail server. Dial-uppers must really be torqued off. How are we supposed to know when Opera Mail is finished checking and sending our mail? I want my active Check/Send button back.

I did the suggested Reset of the tool bars but that did not make the Check/Send button an activity indicator again.

Luckily I did a disk image just before updating to Opera 9.51 on my wife's XP computer so I can restore to that point and go back to 9.26
Unfortunately not so on my XP computer nor on my Ubuntu computer. Because 9.51 converted my emails I am stuck with the new 9.51 and I don't like it.

Also on both XP computers the Mail would not download after installing 9.51. I got a popup message on both saying that the server responded but it did not connect. By clicking on the message box DETAILS and changing the AUTO (APOP) to NONE it worked. But I guarentee that most users I know would not have a clue about how to get their email working again in Opera 9.51

Wyhog

Re: Opera Mail: Upgrading to Opera 9.5

Check/Send no longer switches to a Stop button. Activity is now indicated at the bottom of the Mail Panel. Are you using online.no for mail? We've been having problems with their APOP support.

Re: Opera Mail: Upgrading to Opera 9.5

Hello.

I'm just upgraded Opera 9.27 to 9.51.

I've heard about the problems regarding mail-issues, so I delayed the upgrade.

I thought 9.51 will be fine, as 9.5 converted mails correctly at the office.

At home now I got THE problem.

mail directory is there, old files in it, comes the question at start, click yes, and nothing happens then, and there is no Mails/accounts menu active and there is no mailing.

Checked about: directory, thats ok.

Tried the import solution, it comes quickly at the end 0 mails imported.
All I got the partners and mail-settings.

Anything beside mail, all went well, got bookmarks, appearance (buttons), just like it has to be.

I trusted and used this cool browser for many years, but now Im very upset, how a good thing like opera just could do this to me. :(

Please, help me! :(

I use WinXP SP2.

Re: Opera Mail: Upgrading to Opera 9.5

First, backup your mail and profile directory: be sure the mail directory you backup is a *big* one, just in case Opera created some almost empty mail dir somewhere.

Then, read this thread, as I suspect your problem can be solved in a similar way (it seems that Opera 9.51 is not able to find your mail dir):

http://weblog.timaltman.com/archive/2008/06/11/opera-mail-upgrading-oper...

Remember: as long as you have a backup of mail and profile dirs, nothing bad can happen, you'll always have everything secured in your drawer.

Re: Opera Mail: Upgrading to Opera 9.5

SMART SUGGESTION (IMHO): Because of the fact this new Opera must change the mail format, so bad processing of the mail directory may eventually result in a bad mail archive destruction, the initial "mail processing" step should include an automatic backup of the stuff it will change, so that no one risks to loose a single message of the beloved mail archive.

This should be included from the next Opera release, it's not so difficult to code on most platforms.

The initial processing time will be bigger, because it will do a tar.gz or whatever of the huge mail dir, but this is not such a big problem if it can save users from the pain to wake up and discover that their mail archive is gone and lost forever.

After the processing step, Opera should start and will suggest to the user to look around and check if everything is in place regarding mails, then when the user closes Opera it has to ask "I wisely made a backup of your old mail directory here (link to the file): if everything is in place, I can delete it now if you want - DELETE IT NOW / ASK ME NEXT TIME".

Just my two euros.

Re: Opera Mail: Upgrading to Opera 9.5

We've considered something like that, but abandoned the idea due to space concerns. Many users may have mail directories containing several GBs of information. Our users are in the best position to backup their information.

Flash hangs Opera

Am I the only one having Flash problems with 9.51?

If I have a Flash video playing, say a youtube but it does it on others too, and I click on another video link to abort the first video and start the new one, Opera hangs. It responds to no clicks, the processor goes to 80-90% use for Opera. The only way to stop it is to either kill the Opera process or turn off the power.

Also if a flash video is playing and you close that tab on the Opera browser, the Flash video continues to download all the way to its natural end, as indicated by my network activity monitor.

Using Ubuntu 8.04 Linux, Opera 9.51, Flash 9.0.124,0

I've gone back to Opera 9.50b2 because of this, the lack of a mail download/upload activity indicator on the toolbars, and other instability problems of 9.51

Re: Flash hangs Opera

You'd probably get a better response to the Flash problems you reported by posting in the Opera for UNIX/Linux forum.

Re: Opera Mail: Upgrading to Opera 9.5

Mail Search:
I am having problems with mai search. I display the "Received" list, enter a search term, e.g. "at&t", and get a long list of messages most of which do not contain the search term.

Using the mail>search menu choice things are a litle better, but I can see no pattern in what is going wrong.

Has anyone else run into this?

Re: Opera Mail: Upgrading to Opera 9.5

Entering "at&t" should list all mails containing an "at" and a "t" as a word. The "t" seems to match "'t" as in "doesn't" and "don't" as well (it probably should not), so it will match quite a few english eMails.